PRIVACY POLICY
Effective Date: 20/7/2025
Brand Name: TWO:ONE
Website: www.staylockin.com
At STAYLOCKIN, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We collect the following types of personal information when you interact with us:
• Contact Information: Name, email address, phone number, shipping/billing address.
• Order Information: Products purchased, payment method (processed securely via Shopify Payments or PayPal), shipping details.
• Marketing Preferences: Email sign-ups, preferences for receiving promotional content.
• Device Data: IP address, browser type, and cookies for website performance analytics (via Shopify & Meta/TikTok Pixel).
2. How We Use Your Information
We use your data to:
• Fulfill and manage your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website performance and customer experience
• Send promotional emails (only if you’ve opted in)
• Detect and prevent fraud
We never sell your personal information to third parties.
3. Sharing Your Information
We may share your information with:
• Shopify: For order processing and hosting our e-commerce platform
• Royal Mail / Shipping Partners: To deliver your orders
• Marketing Tools: Such as Omnisend, Meta, or TikTok for advertising (only if consent is given)
All third-party services we use are GDPR compliant and only access data necessary to perform their services.
4. Your Rights
You have the right to:
• Request access to your personal data
• Correct or update your data
• Request deletion of your information
• Opt-out of marketing at any time (via unsubscribe link in emails)
To exercise any of these rights, please contact us at: [support@staylockin.com]
5. Cookies
Our website uses cookies to ensure a smooth user experience and for analytics purposes. You can manage cookie preferences in your browser settings.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
7. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
📧 Email: two1official.uk@gmail.com