DELIVERY & PAYMENT METHODS
We currently ship to the UK and select international destinations.
We are unable to ship to countries under trade sanctions or postal service restrictions. Please refer to Royal Mail’s International Guide for the most updated information.
United Kingdom
• Standard Delivery (2–4 business days): Free
• Express Delivery (1–2 business days): £3.99
Orders are dispatched within 1-2 business day. Tracking information will be sent once your order is on its way.
International Shipping
• Standard International (5–10 business days): £6.99
• Express International (3–5 business days): £8.99
Canada, Croatia, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United States, Egypt, Kenya, Mexico, Brazil, Chile, Colombia, New Zealand.
Please note that international delivery times may vary depending on location and customs clearance. All duties or taxes are the responsibility of the customer.
We are unable to ship to countries under trade sanctions or postal service restrictions. Please refer to Royal Mail’s International Guide for the most updated information.
How much does shipping cost?
How long will it take to receive my order?
What is your return policy?
How do I initiate a return?
All shipping costs information is provided above
Orders are typically processed within 1-2 business days. Delivery times depend on your location and the shipping method chosen, but standard shipping usually takes 3-7 business days.
We offer a 7-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, provided the item is in its original condition and packaging.
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions.
PAYMENT & ORDER
We accept major credit cards, PayPal, Apple Pay, and Google Pay.
What payment methods do you accept?
Can cancel my order after it has been placed?
How can I check the status of my order?
Do you offer gift wrapping?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once the order has been processed, we may not be able to make changes.
You can check the status of your order by logging into your account on our website or by using the tracking number provided in your shipping confirmation email.
We don't currently offer gift wrapping, but all orders are carefully packed in our signature STAYLOCKIN packaging, which designed to reflect the identity and quality of our brand.
